Day to Day Responsibilities
(Being thorough in this section will allow the suppliers to pre-identify candidates more accurately.)
The Digital Content Manager will work closely with content strategists, interaction designers, visual designers and business stakeholders to create and manage compelling, usable web sites, sections and pages (both authoring and publishing within our enterprise content management tools)
The successful candidate will have a strong working understanding of best-practice web usability, findability and site management, and have experience applying SEO principles.
This person must be a strong web manager (author, writer and editor) who can construct and edit compelling UI and substantive copy to help users understand and complete tasks, and convey complex health insurance product and service information in a way that is easy to understand and act upon.
Key to this role is expertise in enterprise content management systems, with skills in HTML, CMS operation and demonstrated experience managing content on large, complex, and highly regulated websites.
The candidate will be a skilled communicator and collaborator, able to work with internal teams and stakeholders to create stellar results.
To be successful in this role, the candidate must be able to hit the ground running in a fast-paced, demanding corporate environment, and be a quick leaner to understand our business and our products.
Demonstrated experience with Q/A and UAT activities; critical review and process alignment with detailed checklists to ensure quality controls.
Required Skills (top 3 non-negotiables ): Preferred Skills (nice to have) Ex: gile Experience - 2 Years minimum Ex: Case Management Experience - 3+ years 1. 3+ years of experience in web publishing within a highly regulated industry (eg. healthcare, health insurance, finance) 1. Experience with Agile Tools (Jira and Confluence) 2. Proficiency in Enterprise Content Management; Adobe Experience Manager (AEMaaCS) is required. Experience with Adobe Target is a plus
2. Experience with plan cycle content, open enrollment cycles a plus 3. SEO knowledge and web writing/editing 3. 4. Experience collaborating with UX/UI designers, content designers, and marketing strategists #LI-DNP
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