At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. By understanding, respecting, and honoring the needs of our employees, clients, and communities, AlixPartners actively promotes an inclusive environment. We strongly believe in the value that diversity brings to our experiences and are committed to the perpetual enhancements of initiatives, policies, and practices. We hold ourselves accountable by providing the space for authenticity, growth, and equity for everyone. AlixPartners has embraced a hybrid work model to provide flexibility and support our employees\' work-life integration. Our hybrid model combines a mix of in-person at an AlixPartners office on Tuesday, Wednesday, and Thursday, with remote working options for Monday and Friday. What you\'ll do The Email Marketing Specialist is a process-driven brand advocate that plays a critical role in the success of the firm\'s internal and external events. As the primary owner of global event communications, the Email Marketing Specialist oversees the complete event registration life cycle, applying and advising on best practices, event communications/forms design and programming, event list management, communication deployment, and event list tracking and reporting. This role has the internal title of Events Marketing Specialist. It is a full-time role located in either New York, NY or London, UK and reports to the Head of Events Marketing. Paid relocation is not available for this position. Communications Development: Work closely with event managers/stakeholders to develop communications for each phase of the event life cycle, including save-the-dates, invitations, reminders, and thank-you emails Proactively provide guidance on event communication/registration best practices to internal customers that may be new or less familiar with available options Perform communication content review, including proofing and brand alignment Program event communications and registration forms Send/program event communications throughout the event life cycle Provide invitee/attendee reporting, as required Continuously innovate registration strategies to meet the evolving needs of our internal clients List Management: Create event lists using relevant searches and imports Advise on strategies to develop new event lists and improve current ones Evaluate event list quality by removing inactive contacts, as measured by opens, clicks, bounces, opt outs, etc. Grant user access for event lists CRM Support: Provide individual or group training/troubleshooting/assistance in the use of the CRM for events or other purposes, including activity tracking, list management, contact management and reporting Provide ad hoc assistance for reporting and general CRM requests, including assigning rights for working on behalf of others Respond to contact update support tickets, as required Responsible for maintaining self-serve branded Word templates and provide support in their usage Additional responsibilities as identified. This description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities. What you\'ll need Bachelor\'s degree required Demonstrated experience of administration or analyst work, particularly with experience in event communication management, contact database support and/or digital marketing Experience with Microsoft Dynamics 365 preferred, but not required Flexibility and ability to prioritize multiple tasks and meet deadlines while being detail-oriented and committed to quality Process driven with a technical mindset Excellent written and verbal communication skills in English, including writing, editing, and proofreading Understanding of event management principles and contact database security practices Must be able to work and be responsive in a fast-paced environment Core working hours are generally 8:30 AM - 5:30 PM, Monday - Friday; willingness to work outside of normal U.S. business hours, and as unique projects/needs arise Ability to work full time in an office and remote environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners\' Code of Conduct and foster an inclusive environment with people at all levels of an organization N0 VISA OR IMMIGRATION SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE. (e.g., H-1B, STEM OPT, TN, etc.) The firm offers a comprehensive benefits program including health, vision, dental, disability, 401K, tuition reimbursement, identity theft protection, and mental wellness support. Employees will also receive a generous paid leave policy including vacation/personal time starting at 5.67 hours per pay period, sick time up to 80 hours annually, parental leave, and twelve holidays. The New York hourly range for this role takes into account a number of factors and is between $36 USD/hr. - $41USD/hr. with potential eligibility for an annual discretionary bonus. AlixPartners is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. AlixPartners is a proud Silver award-winning Veteran Friendly Employer.
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