Job Description

About Us:

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

Location Description:

Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Skamania Lodge is a place where you see the world a bit differently. Where you can slow down to fuel your soul in one of the most iconic and dramatic landscapes on earth. A place to unleash your inner adrenaline junkie or embrace your spirit animal. Skamania proudly features 23 state-of-the-art meeting rooms with over 22,000 square feet of indoor meeting space, including exhibit and banquet facilities. Our flexible meeting space ranges in size from 250 square feet for intimate gatherings to 7,000 square feet, accommodating food and beverage functions for up to 500 people. With an additional 175 acres of outdoor adventures waiting, there is no better place to grow your career.

Overview:

Join Our Guest Services Team & Create Unforgettable Experiences!

Do you love hospitality and creating memorable moments? As a Front Desk Associate at Skamania Lodge, youll be the first friendly face our guests meetsetting the tone for exceptional experiences from check-in to check-out. This is a dynamic, guest-facing role where every interaction makes a difference.

If you thrive in a fast-paced, people-focused environment, wed love to have you on our team!

What Youll Do:

• Welcome & Assist Guests: Check guests in and out, confirm payments, note special requests, and ensure accuracy.
• Enhance Guest Stays: Promote and sell special hotel programs, upgrades, and experiences.
• Deliver Exceptional Service: Turn challenges into positive experiences and ensure guest satisfaction.
• Work as a Team: Support other departments, provide accurate information, and uphold a clean and welcoming front desk.
• Handle Transactions: Handle payments, refunds, safe deposits, and ensure proper procedures are followed.
• Stay Prepared: Be knowledgeable about emergency procedures and resort policies.

Why Youll Love Working Here

• Free daily hot meals

• Full access to our fitness center, locker rooms, pool, and hot tubs

• Complimentary golf and zip-lining

• Career growth opportunitiesmany of our leaders started in this role

• Exclusive discounts across our portfolio

• Regular full-time employees receive medical, dental, vision, and life insurance options

• Competitive Pay: $20.00 per hour

For full benefit details please go to skamania.com/careers

Schedule & Hours

• Seasonal, part-time to start with the potential to move into a regular full-time role after 90 days

• As a 24/7, 365-day operation, flexibility to work weekends, evenings, holidays, and varied shifts is highly desired

What Youll Bring

• 1+ year of customer service experience

• Strong verbal and written communication skills

• Ability to excel in a fast-paced environment

• Familiarity with hotel policies, procedures, and best practices

• Proficiency in computers and problem-solving

• A keen eye for detail and consistent, high-quality performance

Ready to Make a Difference?

If youre looking for a fun, rewarding, and fast-paced career in hospitality, we cant wait to meet you.

Apply today and start your journey with Skamania Lodge!

Compensation Range:
The compensation for this position is $20.00/Hr. - $20.00/Hr. based on qualifications and experience.

Job Tags

Hourly pay, Full time, Part time, Local area, Immediate start, Work from home, Worldwide, Flexible hours, Shift work, Weekend work, Afternoon shift,

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