Job Description

Job Description

Job Description

Lock & Key Mortgage is hiring energetic, customer service oriented, dedicated mortgage professionals who have a passion for helping individuals achieve their homeownership dreams.

Job Description:

We are seeking new and experienced mortgage Loan Officers to join our rapidly growing company. In this role, you will play a pivotal part in guiding clients through the mortgage loan process. Your industry expertise, strong interpersonal skills, and commitment to customer service will be the driving force behind helping our clients secure the right mortgage product to meet their financial goals. With our rapidly growing network of realtor partners and referrals, we provide a steady stream of high quality leads to ensure you are set up for success.

*Competitive Compensation Structure plus Bonuses*

Responsibilities:

• Conduct one-on-one consultations with clients to understand their financial goals and assess their eligibility for mortgage loans.
• Generate new leads and maintain established leads
• Educate clients on various mortgage products, terms, and options, offering personalized recommendations based on their unique needs.
• Assist clients in completing mortgage applications, collecting necessary documentation, and ensuring compliance with lending guidelines.
• Collaborate closely with underwriters, processors, realtors, and lenders to facilitate a seamless loan approval process.
• Deliver exceptional customer service by keeping clients/agents informed during the loan process and addressing all their questions and concerns.
• Stay current with industry regulations, lending trends, and changes in mortgage guidelines.
• Develop and maintain positive relationships with all our referral sources to generate prospects for loans
• Loan structuring - Conventional, FHA, VA, Non QM, HELOC, Hard Money Loans
• Flexible availability to answer calls from realtors and clients if necessary

Qualifications:

• Bachelor's degree in finance, business, or a related field (preferred).
• Mortgage and/or Real Estate experience- Minimum of 1 year (required)
• In-depth understanding of mortgage products
• Outstanding interpersonal skillsm communication both verbal and written, problem solving skills
• Proficient in Microsoft Office (Outlook, Word, and Excel)
• Ability to work independently and as part of a team.
• An active NMLS license required
• Proficiency with navigating different lender portals

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