Job Description

Overview

Were a physician-led, patient-centric network committed to simplifying health care and delivering connected care. Our multispecialty and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community focused on better health outcomes and value-based care.

We leverage integrated applications, population insights and staffing expertise to ensure patients have access to high-quality, connected care at a reduced total cost of care.

Please Note: We will only contact candidates regarding applications from the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

Essential Job Functions:

• Assist the physician and staff with the daily coordination of patient care and physician access.
• Function as the liaison between patients, staff, and physicians.
• Maintain efficient patient flow.
• Deliver direct patient care within the scope of licensure and in accordance with SMG policy.
• Collect lab specimens according to departmental guidelines. Accurately label specimens.
• Prioritize patient care by implementing physician orders and nursing procedures.
• Ensure proper preparation for patient visits and prepare pertinent information needed for visits.
• Effectively communicate problems, concerns or issues to the Office Supervisor/Manager appropriately and promptly.
• Ensure all patients are correctly identified prior to providing and/or documenting care.
• Employ appropriate and timely use of Tasking in EHR.
• Obtain vital signs (BP, temp, pulse, height, weight) accurately and document in EHR.
• Administer injections according to protocol and document in EHR.
• Demonstrate telephone triage protocols and document in EHR.
• Schedule appointments according to department guidelines.
• Adhere to universal safety precautions when administering medications and disposing of medical waste.
• Review and update medication lists in EHR; document known allergies; understand prescription control and refill procedures.
• Enter orders and schedule appointments in the Practice Management System (PMS) and EHR.
• Provide referrals and/or consult orders in a timely manner in the PMS and EHR.
• Check and maintain logs for emergency equipment according to policy.
• Facilitate transition of care to UCC/Hospital.
• Maintain proficiency with department-specific equipment; troubleshoot and report malfunctions promptly.

Education, Certification, Computer and Training Requirements:

• Associates degree required. Bachelors degree preferred.
• State Nursing License and BLS certification required upon hire.
• 01 years experience; 24 years experience preferred.
• Ability to communicate in English, both orally and in writing.
• Strong interpersonal and organizational skills.
• Ability to perform diverse work assignments with time limitations with a high degree of accuracy.
• Problem solving, critical thinking and priority setting skills.
• Experience with standard office equipment and Windows-based technology preferred.
• Experience with patient care equipment, EHR, Practice Management Systems and related systems preferred.

Travel:

• Ability to commute to different locations as needed.

Pay Range: $40.38 - $50.48 Hourly

The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMDs benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit or file a complaint at

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