Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...strong focus on strategy and creative development for consumer packaged goods and point of sale communication Procter & Gamble, PepsiCo, Starbucks and Nestl, among many other brands.Chase Design Group, an award-winning branding agency, is seeking a 3D Visualization...
...Job Description Job Description Job Title: SMT Operator I Company: Richardson Electronics, Ltd. Type: Full time Job Description : The SMT operator monitors and maintains equipment used to create electronic circuits with surface mount technology (SMT)....
...Mechanic you will oversee and perform the preventative and reactive maintenance duties required for the plant manufacturing operation.... ...Education and Experience: Minimum of 4 years of experience in facilities maintenance or a related field Minimum of 4 years of...
Job Description Job Description Help customers with purchases, and attend to them a cash register. preferable knowledge operating cash register, knowledge in wine, Liquor, and beer.
...ladder diagrams and be able to troubleshoot PLC machines without the aid of a computer Trouble shoot, repair and replace faulty electrical components through the use of hand tools and electrical test equipment Measure, cut and bend conduit such as rigid EMT, PVC,...