Security Manager Job at The Hongkong and Shanghai Hotels, Limited, New York, NY

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  • The Hongkong and Shanghai Hotels, Limited
  • New York, NY

Job Description

Internal Description

The Security Manager will closely with the Security Management Team to enforce all security procedures and hotel policies to ensure the protection, comfort and safety of all guests, patrons, and employees.

Key Accountabilities:

  • Assists in managing and coordinating the development and implementation of the risk management program.
  • Assists the Director of Security with special projects, provides for the safety and security of guests, colleagues, and resort property in an effective, professional, and guest-friendly manner.
  • During shift will manage all activities of security staff to ensure compliance and proper application of policies and procedures.
  • Responsible for assisting the Director of security in coordination of security operations, as well as managing, training, and assessing performance of the entire security personnel.
  • Serve as Deputy Fire Safety Director and be physically and mentally fit in the event of emergency situations.
  • Articulate and represent The Peninsula brand, it's guests and employees in a professional and positive manner.
  • Provide pleasant, tactful, and extremely courteous service to all guests on a consistent basis.
  • Constant patrolling of the hotel premises both exterior and interior.
  • Monitor security cameras and ensure all areas of hotel are safe and always in good standing.
General Requirements:
  • Minimum 3 years' experience in a Supervisory/Management level role. Luxury hotel experience a plus.
  • Must have New York State Security Guard License and satisfy Security Guard Act training.
  • Must possess valid certificate of fitness for Fire and Life Safety Director license.
  • Safety, First Aid, AED and CPR training and certification is preferable.
  • Excellent knowledge of security industry best practice across relevant security operations (loss prevention, conflict resolution, access control, etc.).
  • Knowledge of security and crisis management related law and regulation.
  • Experience using relevant technology and equipment (e.g., CCTV)
  • Ability to influence and communicate effectively with the guests and team members,
  • Self-starter, independent, good presentation, and problem-solving skills.
  • Analytical, detailed oriented, organized, result-oriented, articulate.

We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States. The salary range for this position is $85,00 - $90,000 annually.

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